Insights Into Managing a Credentialing Team Successfully

Managerial roles can be both challenging and rewarding, no matter what area one supervises. This may be an admissions or evaluation office within a larger institution or a stand-alone agency. Frequently, lack of resources, whether in terms of budget or personnel, can make it difficult for managers. Often, such teams tend to be structured linearly, providing limited opportunities within the organization, which can lead to high turnover rates, posing further challenges. The presenters will discuss some of the successful strategies they have used to hire staff, motivate and challenge them, and provide them with professional development opportunities in the field.